Mailed in orders: Turn around time for dev & scan is typically 1-2 weeks upon receiving your film! Cracked Film is a small operation, so the turn around times are a little slower, however, the quality is worth the wait!!

Local drop off orders: Turn around time for dev & scan is typically 3-7 working days upon receiving your order and fulfilled invoice.

High resolution scans are the industry standard! You’re getting larger than 4k quality scans. (long edge roughly 3900 or more)

.TIF files are roughly 50-100mb, we don’t mess around when it comes to quality files.

If you opt for .JPG scans, they will be exported at max quality which will yield roughly a 10-20MB file, it depends on how much detail is within the photo itself.

Yes, this is a woman run Photo Lab and we respect your privacy. We do ask that you give us a heads up for any full/frontal or close ups of nudity.

Converted scans are deleted after 7 days of receiving your scans. We never share personal images showing nudity.

Nude Subjects must be of legal age of consent + consenting to be photographed. In very rare occasion, we may reach out for Models' written consent

Nude images of minors (that are not proven to be taken by legal guardians for personal prints / family albums) will be destroyed

You will receive your scans via WeTransfer. You will have 7 days to download your film before the transfer expires. We hold negatives for 30 days before we ship them or toss 'em (per order specs). We ship Develop only rolls ASAP post processing.

Any scans that where not downloaded within 7 days will conquer a rescan fee per roll.

We can not rescan film past 30 day period.

We hold negatives for 30 days before we ship them or toss 'em (per order specs) incase of rescans.

Any scans that where not downloaded within 7 days will conquer a rescan fee per roll.

We can not rescan film past 30 day period.

We are happy to develop any C-41 Color film that is expired. We cannot guarantee the results of your expired film, and will not be able to extend refunds if these results don’t meet your expectations.

Expired film is deteriorating film and not covered for refunds on either development or scans. Even if film looks blank to the eyes, we still put it through the scanner to confirm if there is any retrievable images.  

Any undeveloped film received unspooled or OUTSIDE the film canister (damaged film) will not be accepted for processing.

For commercial or professional inquiries on bulk rates email: crackedfilmlab@gmail.com

There can be hundreds of reasons why your film didn’t produce any images.

The main causes are:

- Not loading the film properly in the camera

- Severe under or overexposure

- Camera malfunction

- Not using a flash indoors

- Expired or damaged film

If you know you were shooting an appropriate speed film in the right lighting conditions, check your shutter. If the shutter on your camera doesn’t open, your film can’t get exposed to light, and therefore, can’t make an image! Simply open the back of your camera (without film in it, of course), cock the camera’s shutter (if necessary), and look through the lens plane while you click the shutter button. You should see a brief circle of light appear and disappear right before your eyes.

If you know you’re shooting the right speed film in the right lighting conditions and your shutter is working fine, your film may not be advancing within the camera. To make sure your film is advancing within the camera when the back door is closed, simply locate the rewind crank on your camera and watch it as you turn the advance wheel. The rewind crank should spin as you advance the film.

We do not offer any print services at this time.

DARKROOM HAND PRINTING COMING SOON