Stylized text "Process Your Film" with decorative elements.

Claire Mann (@_clairemann)

How it works:

  • To begin, select the services you need for the rolls you plan to bring us. You’ll be able to choose your film type, scan method, and any add-on options such as push/pull processing or special handling.

    We currently limit orders to a maximum of five rolls per order to help keep turnaround times fair and consistent for everyone.

    After selecting your services, add them to your cart and proceed to checkout, where you’ll enter your contact information and create an account if you don’t already have one. Before submitting your order, review the details to ensure everything is correct, then complete payment. Once the order is placed, you will receive a confirmation email with more detailed drop off instructions—be sure to keep this handy, as it will be used to match your film when you drop it off or mail it in.

    To check lab schedule check here

  • We pick up every Monday @ NOON from our drop box!

    After placing your order online, you can either drop off your film in person or mail it in, depending on what’s most convenient. For drop-off, simply place your rolls in a sealed bag or envelope and make sure your name and order number are included so the lab can correctly match your film to your order.

    For the drop box system- you can leave your prepared package in the designated slot at any time.

    For mail-in orders- pack your film securely in a padded envelope or small box to protect it during transit, include your order details inside, and send it to the lab’s shipping address. Once your film is received—whether hand delivered or mailed in—it will be checked into the system and added to the processing queue.

    Drop box location: Fern Plant Shop

    1526 W Riverside Ave Spokane, WA 99201 (DO NOT MAIL FILM HERE)

    Open Daily: 10am – 6pm

    Mailing Address will be given at order confirmation

  • It takes us typically 7-12 business days from the time we receive your order from our drop box or through shipment. If you’d like your film returned within a deadline please check our expedited/rush rates.

    Once your film is in our hands, the lab begins the developing process based on the service options you selected during checkout, such as film type, scan resolution, or any special handling like push/pull adjustments. All developing is done completely by hand in small batches, allowing the technicians to give each roll individual attention and ensure the chemistry, timing, and agitation are tailored for the best results. The team processes each roll using precise, manual techniques rather than automated machines, which preserves consistency and gives them the freedom to make small adjustments when needed.

    After development, the negatives are scanned at the max resolution we can produce, again handled manually to maintain color accuracy and exposure balance. If any film arrives with unique characteristics—such as age, damage, or unusual exposure—the technicians can adapt the workflow on the spot or reach out with notes.

    Once scanning is complete, the digital files are prepared and uploaded. When everything is ready, you’ll receive an email with a link to download your finished scans, along with any comments from the lab. Negatives are then stored for pickup or mailed back to you based on your preference.

    Scans are sent through From.Smash

Scroll to the bottom for more ordering help!

Add-ons

Add-ons

Rush / Expedited
Mail Back Negatives
Support & Feedback
Push/Pull Add On

Ordering Help

  • All our services are custom to fit your creative workflow. Whether you need only development of your film, scans of your images or both, Cracked is here for you. With film being a remerging physical medium that may be unfamiliar to some, our goal is to make the post-shooting process as simple as possible.

    Upon order arrival, your film is prepped to develop according to your order’s specifications.

    Upon completion of your order, your films physical negatives will be returned back to you, Your digital scans can be found via We Transfer delivery in your email inbox. These scans will be stored in this folder for 7 days, so make sure to save them to your cloud or hard drive.

    Develop only: Development of Film with NO scans.

    Processing (Dev & Scan): Development + Scanning

    Scan only: For already developed film that needs digitalized or rescanned.

  • If Selected, your order will default to local pick negative return! You can pickup your negatives once your film is processed.

    Develop only & Scan only orders include archival and defult to local pick up.

    If you need your negatives mailed back you will need to add “Mail Back Negatives” to your order.

  • C-41 : Color Film

    E-6 : Slide Film

    B&W : Black & White Film

  • .jpg - your standard compressed image file for internet uploads, smaller file size (roughly 10-20mb)

    .tif - uncompressed image file for editing, larger file size (roughly 90-100mb)

    We scan all film at high-res: 4K 18bit HDR — File type doesnt determine scan size. Everyone gets th same LARGE scans size.

  • Scan Type does not determine scan size.

    STANDARD SCAN:

    Individually hand converted negatives into digital files, with white balance, some color/tone and density correction in scanner.

    Cropping, some dedusting and rotating included.

    PRO SCAN:

    White balance, color, and density correction in scanner, extensive dedusting + correction adjustments of all images for consistency/matching your color profile & preferences while having the ability to work directly with Jaymie to achieve your desired outcome. Let us know within the comments section of your order any specs you have.

    (Post adjustments are emulating darkroom editing, we do not "edit" your film.)

  • Sloppy Crop: Framed Boarders are available on 35mm and medium format. Sloppy crop is similar to the look that you'd get in the darkroom with a filed negative carrier to allow for black borders. On medium format this crop will show the film notations and full boarders.

    Overscans: Full scan that includes the sprocket holes on 35mm film. Not avalible for medium format.

    All Framed border scans are subject to periodic misalignment in the film scanner as well as slight shifts in tone and color of the black boarders. We generally do our best to avoid this, but different cameras sometimes expose different parts of the negative which can result in slight imperfections in the black borders; this is completely normal and not something we can avoid. Border scans include significantly more surface area than regular crop scans and even with a misaligned frame, you are likely not losing anything that you wouldn't lose with regular crop.