Ordering Help

All our services are custom to fit your creative workflow. Whether you need only development of your film, scans of your images or both, Cracked is here for you. With film being a remerging physical medium that may be unfamiliar to some, our goal is to make the post-shooting process as simple as possible.

Upon order arrival, your film is prepped to develop according to your order’s specifications.

Upon completion of your order, your films physical negatives will be returned back to you, Your digital scans can be found via We Transfer delivery in your email inbox. These scans will be stored in this folder for 7 days, so make sure to save them to your cloud or hard drive.

Develop only: Development of Film with NO scans.

Processing (Dev & Scan): Development + Scanning

Scan only: For already developed film that needs digitalized or rescanned.

If Selected, your order will default to local pick negative return! You can pickup your negatives once your film is processed.

Develop only & Scan only orders include archival and defult to local pick up.

If you need your negatives mailed back you will need to add “Mail Back Negatives” to your order.

C-41 : Color Film

E-6 : Slide Film

B&W : Black & White Film

.jpg - your standard compressed image file for internet uploads, smaller file size (roughly 10-20mb)

.tif - uncompressed image file for editing, larger file size (roughly 90-100mb)

We scan all film at high-res: 4K 18bit HDR — File type doesnt determine scan size. Everyone gets th same LARGE scans size.

Scan Type does not determine scan size.

STANDARD SCAN:

Individually hand converted negatives into digital files, with white balance, some color/tone and density correction in scanner.

Cropping, some dedusting and rotating included.

PRO SCAN:

White balance, color, and density correction in scanner, extensive dedusting + correction adjustments of all images for consistency/matching your color profile & preferences while having the ability to work directly with Jaymie to achieve your desired outcome. Let us know within the comments section of your order any specs you have.

(Post adjustments are emulating darkroom editing, we do not "edit" your film.)

Sloppy Crop: Framed Boarders are available on 35mm and medium format. Sloppy crop is similar to the look that you'd get in the darkroom with a filed negative carrier to allow for black borders. On medium format this crop will show the film notations and full boarders.

Overscans: Full scan that includes the sprocket holes on 35mm film. Not avalible for medium format.

All Framed border scans are subject to periodic misalignment in the film scanner as well as slight shifts in tone and color of the black boarders. We generally do our best to avoid this, but different cameras sometimes expose different parts of the negative which can result in slight imperfections in the black borders; this is completely normal and not something we can avoid. Border scans include significantly more surface area than regular crop scans and even with a misaligned frame, you are likely not losing anything that you wouldn't lose with regular crop.